The Product I want to order says "Special Order, delayed dispatch", What does this mean?
A Special Order item is an item that we have available for sale, but do not currently have in stock. It is an item that we will order from the manufacturer to complete your purchase.
These items tend to be lines that we can have delivered within a couple of days from the manufacturer, or are high priced items that we will order in on an as needed basis.
How long will it take to get my item?
Delivery dates for Special Order items can vary depending on the item and where we have to get it from. As it can take between 3 and 14 working days for these items to arrive we ask you to allow 3 weeks for delivery.
However, the majority of the Special Order lines we have available at the moment arrive within 3-5 Days.
I'm buying for a gift, I need to know a date!
We completely understand. We are in the process of adding a ETA's to the Special Order lines so that you can see how long they will take to arrive from the product pages themselves. In the mean time, if you would like to ask before purchasing, please email us via this link to ask.
When Will I be charged for my Special Order Item?
Special Order Items are treated the same as In Pre-Order items, they will not be charged until the item is due into stock.