Your Guide to Pre-Orders
Geek Toy Store offers a Pre-Order facility on some products. However due to limitations with the payment gateway, the way payments is taken can be a little confusing. For this reason we have put together this guide to help explain some of the most frequently asked questions.
When is payment taken for a Pre-Order?
Due to some limitations with our payment gateway, payments for Pre-Orders are handled in different ways:
1. If the item is due for release within 30 days of placing your order, it will be charged immediately.
2. If the item is not due for release for more than 30 days, your account will show a pending transaction but will not be charged. We will then send you an invoice up to 30 days in advance of the item arriving in stock.
When will I get my Order?
Orders are dispatched once all items are in stock and available to be sent. Release dates for Pre-Order items are subject to change by the manufacturer, so they can be delayed, or on some occasions they may actually be released early.
We will endeavour to get your items to you as quick as we can.
Pre-Orders take priority from our incoming stock. All Pre-Orders will be dispatched before an item will go live on the website as available.