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We will not be collecting Reviews on Trustpilot any more

Tuesday, 13 November 2018  |  Admin

We will not be collecting Reviews on Trustpilot any more

In the past Geek Toy Store decided to use Trust Pilot to collect reviews of the store. As of today we will no longer be acknowledging any review left on Trust Pilot for the store as we no longer believe their service to be the fair and impartial reviewing platform that it is advertised to be.

What's wrong with Trust Pilot?

As you may be aware a lot of the reviews on Trust pilot for us are negative. What you may not be aware of is that in the last 2 months we have had 17 4-Star reviews and 9 5-Star reviews left for us on Trust Pilot, all of which have been removed by Trust Pilot. 

On top of that, some of the negative reviews we have been left have been proven to be from people who are not and have never used our store and yet Trust Pilot have refused to remove them.

 

As Trust Pilot have refused to remove the fake reviews but have had no problem in removing genuine reviews we believe their service is one that cannot be trusted and we will not be using them for collecting any more reviews. 

 

For the time being, if you wish to leave a review of Geek Toy Store we ask that you do so on Google directly. To leave a review all you have to do is search for Geek Toy Store on Google, then click the reviews link that appears. 

We will also be sending customers a link to leave a Google review after their purchases have been completed. 

Geek Toy Store