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Shipping Information

Free Delivery on orders over £80 in the UK

All orders placed in the UK with a value of £80 or more will automatically qualify for free shipping. At the checkout page, once you have added items to your basket, the shipping will automatically calculate and adjust depending on the value of the goods added to your cart. Once you reach the £80 threshold, the shipping will automatically value to £0.00.

All orders placed using the Free shipping method are sent via Royal Mail 2nd class signed for postage. 

Local Delivery for £1.50

I also offer a delivery service to our local customers where for a charge of £1.50 I will hand delivery your orders direct to your door. Now, because I also work a full time job, and I understand many of you may be out at work as well, this service takes a little organising.

When you choose this delivery option at the checkout, you will be asked to provide details of times and days that would suit you for delivery. I will then use that information to get in touch with you and arrange for the drop off. Because this is a personal service, we would work together to arrange a time and day to suit both you the customer and me, the "courier". This delivery method can be carried out 7 days a week. So if you would like it dropped off on a Saturday or a Sunday, or even on a bank holiday, I can arrange that for you.

This service is available to all customers within a 5 mile radius of our warehouse. As the business grows, we will look at expanding that radius, or removing the charge completely.

Standard UK Delivery Options

I use several different methods for posting at the moment. UK postal charges are as follows:

Order Value Postal Costs
£0.00 - £49.99       £4.00
£50.00 - £79.99 £5.99
£80.00+ Free Shipping

These are the standard charges. Items between £0.00 and £49.99 will be posted via Royal Mail 2nd Class Signed For service. Items above this value and depending on the weight of the package may be sent via Collect Plus Courier. 

I am also looking into alternative postal methods so that there are more options available.

 

International Postage Costs

The international Postage unfortunately does run quite expensive initially. I use several different couriers and postal methods to get items out across the globe, however because of the different postal zones, customs and several other reasons, I cannot offer a standard price at the moment. Our International Shipping costs currently work out at:

Postal Zones Order Value Postal Costs
Outside Europe Any Value £29.95
Inside Europe Any Value £14.95

While these prices will be charged at checkout, should postage for an item cost significantly more than the price quoted, I will have no choice but to invoice for the difference. The customer then has the choice on whether to pay the difference or cancel the order.

Similarly, if the postage ends up being cheaper than the price quoted, we will refund the difference as store credit. You will be sent a discount voucher to use in the store on your next purchase. 

At the moment, I do not get many international orders, so I am basing the prices off what I have been charged for items so far. Should a cheaper alternative make itself available, I will look into changing the shipping costs. 

 

How Long does delivery take?

I try to get orders posted out within 48 hours of the order being placed. However, as I also work a full time job, this can sometimes take a little longer. If there are any delays I will do my best to let you know ahead of time.

Once an order is posted, delivery is usually 2-4 working days later, depending on the delivery method. Unfortunately I have no control over the delivery once it has left the warehouse. If an item is delayed or lost, I will do my best to find out what has happened to it and to either get it delivered or replaced.

International deliveries can take up to 15 days for delivery once the item has been posted.

As always, there may be delays along the way, so please allow a few extra days for delivery just in case the courier is running behind. Where possible, I will provide tracking numbers for items.

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